Every tier comes with something extra. Compare Silver Jay, Gold Sparrow, and Platinum Hawk benefits below to see what’s included.
| Royal Club benefit | Silver Jay | Gold Sparrow | Platinum Hawk |
| oneworld Tier | Ruby | Sapphire | Emerald |
| Tier qualification | 15,000 miles or 14 segments | 40,000 miles or 30 segments | 65,000 miles or 46 segments |
| Tier renewal | 12,000 miles or 12 segments | 30,000 miles or 26 segments | 110,000 miles or 80 segments |
| Tier validity | 1 year | 1 year | 2 years |
| Family miles accrual rate¹ | 100% | 100% | 100% |
| Miles expiry² | No expiry | No expiry | No expiry |
| Gold Partner nomination³ | - | - | Included |
| Guaranteed Economy seat on fully booked flights⁴ | - | - | Included |
| Complimentary upgrades on RJ flights⁵ | - | 1 per year | 2 per year |
| Gift an Award Ticket⁶ | - | Included | Included |
| Immigration Fast Track⁷ | - | Included | Included |
| Airport lounge access⁸ | - | Included | Included |
| Excess baggage allowance | Included | Included | Included |
| Priority upgrades⁹ | - | - | Included |
| Priority check-in¹⁰ | Included | Included | Included |
| Priority boarding¹¹ | - | Included | Included |
| Priority waitlist¹² | Included | Included | Included |
| Priority baggage handling¹³ | Included | Included | Included |
| WhatsApp concierge service¹⁵ | - | +9625202221 | +9625202222 |
| Dedicated Call Center hotline | - | - | Included |
| Complimentary Arrival Fast Track¹⁴ | - | - | Included |
A few helpful details
1. Family miles
You’ll receive 100% of the eligible miles earned by each registered family member on qualifying Royal Jordanian and oneworld flights.
2. Keeping your miles active
Your Award Miles will not expire as long as you complete one eligible account activity at least every 18 months.
3. Gold Partner nomination
Platinum Hawk members can give Gold Sparrow membership to a spouse or partner.
A few things to know:
- This is available only when you move up to Platinum Hawk.
- Your Platinum Hawk membership must have at least six months left when you make the request.
- It is not available when you renew Platinum Hawk membership.
4. Economy seat on a full RJ flight
Platinum Hawk members can ask to buy one Economy Class seat for themselves on a fully booked Royal Jordanian flight. Usual conditions apply.
To request a seat:
- Contact us at least 48 hours before departure.
- Call the Platinum Hawk hotline on +962 6 520 2422.
- Or message the Platinum Hawk WhatsApp concierge on +9625202222.
- Or call the 24-hour Call Center on +962 6 510 0000.
- The seat will be booked in the highest Economy booking category, “Y.”
- This benefit is for the Platinum Hawk member only.
Seats may not be available during major holidays or special events. Need help? Email frequentflyer@rj.com.
5. Complimentary upgrade vouchers
These upgrades are for flights marketed and operated by Royal Jordanian.
- Platinum Hawk members receive two vouchers every 12 months.
- Gold Sparrow members receive one voucher every 12 months when they move up to Gold Sparrow or renew their tier.
- Each voucher covers one flight sector or segment.
- Use the voucher while your tier is still valid. · Send requests to frequentflyer@rj.com, or contact the WhatsApp concierge: Gold Sparrow on +9625202221 and Platinum Hawk on +9625202222.
- Royal Jordanian may approve or decline a request for a specific flight.
- Blackout periods apply.
6. Gift an Award Ticket
Gold Sparrow and Platinum Hawk members can use Award Miles to book an Award Ticket for someone who is not a Royal Club member.
7. Immigration Fast Track
Available at selected airports when you travel on a flight marketed and operated by Royal Jordanian.
8. Airport lounge access
Gold Sparrow and Platinum Hawk members can use Royal Jordanian lounges and more than 600 oneworld lounges worldwide.
You may bring one guest when you are both traveling on a Royal Jordanian or oneworld flight.
9. Priority upgrades
Available on flights marketed and operated by Royal Jordanian.
10. Priority check-in
Available when you travel on Royal Jordanian or a oneworld member airline.
11. Priority boarding
Available on Royal Jordanian and oneworld flights, except flights operated by British Airways.
12. Priority waitlist
Available on Royal Jordanian and oneworld flights.
13. Priority baggage handling
Available on flights marketed and operated by Royal Jordanian.
14. Complimentary Arrival Fast Track
Platinum Hawk members can use complimentary fast-track service when arriving at Queen Alia International Airport.
15. WhatsApp concierge service
Gold Sparrow and Platinum Hawk members can contact the dedicated concierge service through WhatsApp. Gold Sparrow members can message +9625202221, and Platinum Hawk members can message +9625202222.