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Platinum Hawk
oneworld Tier Status: EMERALD

Experience the highest level of recognition with Platinum Hawk, Royal Club’s most exclusive membership tier. Enjoy premium travel privileges, personalized assistance, and exclusive rewards designed to make every journey more comfortable and convenient.

Platinum Hawk Benefits

As a Platinum Hawk member, enjoy a range of exclusive benefits with Royal Jordanian and the oneworld alliance.

Exclusive Privileges:

  • Complimentary Crown Class Upgrades: Receive two complimentary upgrade vouchers every 12 months for eligible Royal Jordanian flights.
  • Gold Sparrow Nomination: Nominate your spouse or partner for Gold Sparrow membership, subject to the applicable terms and conditions.
  • Guaranteed Economy Class Seat: Purchase an Economy Class seat on a fully booked Royal Jordanian flight, subject to availability and applicable terms and conditions.
  • Dedicated Call Center Hotline: Get assistance through your dedicated Platinum Hawk hotline at +962 6 520 2422.

 

Premium Airport Experience

  • Lounge Access: Enjoy access to more than 650 airport lounges worldwide, including First Class and Business Class lounges, with one guest when travelling internationally on eligible flights.
  • Priority Check-in: Use First Class and Business Class check-in counters when travelling with Royal Jordanian or oneworld.
  • Priority Boarding: Board eligible Royal Jordanian and oneworld flights with priority.
  • Priority Baggage Handling: Enjoy priority handling of your baggage.
  • Extra Baggage Allowance: Benefit from additional baggage allowance with Royal Jordanian and oneworld.
  • Fast Track: Access Fast Track services at selected airports.
  • Complimentary Fast Track on Arrival: Enjoy complimentary Fast Track service upon arrival at Queen Alia International Airport.
  • Preferred Seating: Access preferred seating options where available.

 

Personalized Services

  • WhatsApp Concierge Service: Access Royal Jordanian’s exclusive concierge service through WhatsApp at +9625202222 for travel assistance and personalized support.
  • Gift an Award Ticket: Give an award ticket to a non-member.

 

oneworld Emerald Benefits

Your Platinum Hawk status also gives you oneworld Emerald privileges, including access to premium lounges, priority airport services, and other travel benefits across the oneworld alliance. Benefits are subject to the applicable airline policies and conditions.

 

Maintaining Your Platinum Hawk Status

To maintain your Platinum Hawk status, earn 110,000 Tier Miles or complete 80 flight segments within 24 months.

Complimentary Crown Class Upgrade Vouchers

Platinum Hawk members receive two complimentary Crown Class upgrade vouchers every 12 months.

 

The vouchers are subject to the following conditions:

  • Valid only on Royal Jordanian-operated and marketed flights when travelling on an eligible paid ticket.
  • Each voucher is valid for one flight segment.
  • Vouchers must be used within the validity period of the Platinum Hawk membership and expire with the tier status.
  • Vouchers cannot be used to upgrade Economy Class award tickets.
  • Upgrade requests must be submitted to frequentflyer@rj.com or through the Platinum Concierge WhatsApp service at +9625202222
  • Upgrade requests are subject to confirmation by Royal Jordanian, and blackout periods and additional taxes may apply.

 

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